Your Medical Services have provided a high-quality insourcing service to our endoscopy department. Their Consultants are of a high standard with CVs and KPI data to back this up. The Nursing staff have worked well within our department and have left the department in a stocked and ready state. The service they have and are providing is invaluable.
Gastroenterology and Endoscopy.
The Consultants and Nursing team which Your Medical Services have provided have always been professional, knowledgeable and caring.
Your Medical Services have always been good with communication and in a timely manner. All endoscopists who have work at in the department have been of a high standard, and I have been given the opportunity to review and approve all consultants prior to them working with us. This is a key relationship building part of the service, which shows openness and honesty.
Consultant and Clinical Lead
Gastroenterology and Endoscopy
YMS has been supplying regular endoscopy services at ESNEFT since 2018, undertaking an average of 60% of all weekend activity. They also provide bowel screening accredited endoscopists.
They have been responsive to any issues or concerns raised, implementing robust quality assurance processes. Their administrative allocation for both medical and nursing staff is extremely good, and their staff are friendly. YMS communicate very well and do their best to integrate into the substantive workforce.
The service has supported positive change to working practice of YMS staff. It is always difficult for insourced staff teams to adopt the same work ethic as substantive employees but for the most part, YMS achieves this.
I have been impressed with the standard of clinical colleagues that I have worked with while undertaking insourcing work with YMS. YMS really ensure that all teams are integrated and inducted prior to working in any Trust, so we can seamlessly work in hospitals outside our own trust easily and safely. There’s also a clinical point of contact at head office, so any clinical issues can be raised and discussed at any time.
I feel totally supported by the team. From the point of registration to undertaking the clinical work, YMS are there to support the team every step of the way. You can tell that they really care about the outcomes for the patients which feeds through to the teams working in the hospital.